支持
遇到问题或想提建议，直接发邮件即可。请尽量附上浏览器版本、扩展版本，以及出问题的网址。
常见问题
翻译一直提示「请先完成隐私说明并同意发送正文」
首次同意还没完成。打开「设置 → 隐私与数据」，最上方那一行点「查看并同意」，读完勾选即可。在同意之前，所有翻译请求都会被拒绝，这是有意为之。
浏览器重启后自动翻译不工作了
默认的安全模式会在浏览器重启后自动锁定密钥保险库。到「设置 → 隐私与数据」输入主密码解锁即可。如果你更在意省事，可以切换到便捷模式——但密钥会以明文保存在浏览器本地数据中，切换前请读完那段说明。
提示「该翻译服务还没有保存密钥」
到「设置 → 翻译服务」，在对应的服务卡片里填入密钥，点「保存并测试」。地址需要授权时浏览器会弹窗询问。
翻译到一半停住了，或者有些段落没翻
失败的段落会以淡红色标出，右侧带一个重试按钮，点它可以只重试这一段。如果整页停住并显示错误，弹窗底部会给出具体原因——通常是密钥失效（401）或触发限流（429）。
扫描版 PDF 识别不出文字
扫描件默认使用本机 PP-OCRv5 识别，不联网。若识别质量不佳，可以在阅读器里点「用视觉 AI 重新识别本页」，确认后会把当前这一页的图像发给你配置的视觉服务。整份 PDF 不会被上传。
Safari 里改了代码但界面没变
旧的内容脚本会一直存活到标签页重载。关掉旧标签页重新打开；仍不生效就完全退出 Safari 再开，必要时在 Safari 扩展设置里关掉再打开一次。
怎么彻底删除我的数据
清除扩展数据或直接卸载扩展即可。所有数据都在本机，没有账号，也没有服务器副本。
FAQ (English)
Translation keeps saying consent is required
The first-run disclosure has not been accepted. Open Settings → Privacy & Data and use the button at the top of the section to review and accept it. Every translation request is refused until then, by design.
Automatic translation stops working after a browser restart
The default secure mode re-locks the key vault whenever the browser restarts. Unlock it with your master password under Settings → Privacy & Data. If you would rather not, you can switch to convenient mode — but keys are then stored in plaintext in browser-local data, so read the explanation first.
Part of the page did not get translated
Paragraphs the provider refused are marked and carry a retry button, so you can re-request just that paragraph. If the whole page stopped, the popup shows the reason — usually an invalid key (401) or rate limiting (429).
A scanned PDF produces no text
Scanned pages are recognised on-device with PP-OCRv5 and nothing is uploaded. If the result is poor, use “re-recognise this page with vision AI” in the reader; after you confirm, only that page’s image is sent to the vision service you configured.
How do I delete my data
Clear the extension’s data or uninstall it. Everything is local — there is no account and no server-side copy.
隐私相关问题请见隐私政策。For privacy questions, see the Privacy Policy.